The text on this page, the documents referred to in it, and the links from it together constitute the entire terms & condition of use of this site.
Call-off-Orders
These non-standard orders enable us to supply high volume consumables in regular, multiple deliveries to our customers. Usually this is undertaken against advance payment or, in the case of customers with proven payment credentials, credit line (s) via proforma invoice at pre-agreed price, location, and period.
Goods under this arrangement are produced to customer order and the order is confirmed when ownership of the goods passes to the customer. Without prejudice to any other rights or remedies of the customer howsoever arising, the risk in the goods and ownership of the goods under our call-off orders shall, unlike with standard orders, pass to the customer on the earlier of the production of the goods or delivery of the goods or payment of our proforma invoice amount as billed for each part delivery/shipment.
Typically, unless expressly agreed to the contrary, our call-off agreements - whether in text or email or letterhead format - shall be binding on all parties. The orders are bound by the terms and conditions of use of this website and/or any other general or specific trading terms and conditions stated elsewhere but are associated with each call-off arrangement. Each party agrees with the other that part-shipments or deliveries should be made in equal installments, and, if for any reason a short-supply occurs, such short supply should be made up in subsequent shipment.
Besides, each party to the agreement undertakes to do all acts and execute all documents which may give effect to the meaning of the call-off agreement. Each party also undertakes to take reasonable care to ensure that in the performance of its obligations it does not disrupt the operations of the other. This includes not failing to communicate any actual or potential disruptive action or refusing, in the case of the customer, to accept deliveries when delivery due dates are not met because of circumstances beyond our control or the suspension of the supply of goods by us for failure of a credit line customer to pay undisputed sums of money (whether in whole or in part) for an earlier delivery.
The customer may request refund or suspension of deliveries if part or all the goods are defective and Agency Shop or Ink Ribbon Paper are unable to replace the goods, having duly been notified and, upon receipt of the goods from the customer, have tested, verified & approved the authenticity & ownership of the goods.